# Change your email address

Change the email address you use to sign in to Drime. Confirm with your password, then with a 6-digit code sent to the new address.

Updated: 2026-10-20  
Source: https://drime.cloud/support/account-and-settings/change-your-email

Your email address is the one you use to sign in, and where Drime sends your notifications. To change it, you confirm with your password, then with a code sent to the new address.

1. At the top right, click your avatar, then **Settings**.

2. Click **Account**, then go to **Email address**.

3. Click **Change email**.

4. In **New email address**, type the new address.

   ![The Change email form with the new address and current password fields](https://drime.cloud/media/01M5A9TXCW0WT3CWCQ6VVQDDWY/8bf9f3335bf9-web-settings-account-change-email.png)

5. In **Current password**, enter your password, then click **Send verification code**.

   The message **A verification code has been sent to your new email.** confirms it.

6. Open the email at your new address and copy the 6-digit code.

7. Back in Drime, enter the code under **Verify your new email**, then click **Verify**.

   ![The Verify your new email step with the 6-digit code field and the Verify button](https://drime.cloud/media/01M5ANPWH6R0TMTHSGN08K3HKG/287b2cdf1624-web-settings-account-verify-email.png)

The message **Your email has been updated successfully.** confirms the change. From now on, sign in with the new address.

## Your billing email stays the same

Your invoices are addressed to the **Billing email** of your billing details, when you filled one in, and card payments use it too. Changing your account email does not change it. To update it, go to **Settings** \> **Billing** \> **Billing details**, change **Billing email**, then click **Save billing details**. See [Find and download your invoices](https://drime.cloud/support/plans-and-billing/invoices).

## The code

The code is valid for 24 hours. Until you verify it, the panel shows **Pending verification** and your old address stays in use. To give up, click **Cancel**: **Email change request cancelled.** confirms it.

## If something goes wrong

| Message | What to do |
| --- | --- |
| **The password you entered is incorrect.** | Enter the password of your Drime account. If you forgot it, reset it first. |
| **The new email must be different from your current email.** | Type the address you want to switch to. |
| **This email address is already in use.** | Another Drime account uses this address. Choose another one, or [contact support](https://drime.cloud/support/getting-started/contact-drime-support) if it is yours. |
| **The verification code is incorrect.** | Copy the 6-digit code again from the latest email. |
| **This verification code has expired. Please request a new email change.** | More than 24 hours have passed: start again from step 3. |

If the email does not arrive, check your spam folder and that the new address is typed correctly.

## Next steps

- [Change your password](https://drime.cloud/support/account-and-settings/change-your-password)
- [See and sign out your sessions and devices](https://drime.cloud/support/account-and-settings/sessions-and-devices)
- [Contact Drime support](https://drime.cloud/support/getting-started/contact-drime-support)