# Family settings and trusted contact

The General, Products, Security and E-mails settings of a Drime Family, and how a trusted contact can take over if the manager is away.

Updated: 2026-10-22  
Source: https://drime.cloud/support/family/family-settings

Open the family console, then **Settings**. The manager and co-managers can change products and limits; the protections, the trusted contact and dissolving the family are the manager's.

![The General tab of the family settings](https://drime.cloud/media/01M5B430JASBA3Z2Q2D31M6476/c440b7e974b5-web-family-settings-general.png)

## General

| Setting | What it does |
| --- | --- |
| **Family name** | The name members see, also used in e-mails. |
| **Invitation validity** | How long invitations stay valid: 3, 7, 14 or 30 days. |
| **Default limit for new members** | The storage limit new members get. See [Family storage and asking for more space](https://drime.cloud/support/family/family-storage#limits). |
| **Danger zone** | Dissolve the family. See [Dissolve a family](https://drime.cloud/support/family/dissolve-a-family). |

## Products

Turn Vault, Sign, Send & Track, Pages and Whiteboards on or off for members, with **Exceptions** for specific members. The manager and co-managers always keep access, and nobody loses what they already made.

## Security

| Setting | What it does |
| --- | --- |
| **Require two-factor authentication** | Only accounts with two-factor authentication on can accept an invitation. Members already in the family stay. |
| **Lock invitations** | Nobody can join, pending invitations included. |
| **Confirm sensitive actions** | Asks for your password, plus a code with two-factor authentication, for sensitive actions such as removing someone. Dissolving always asks. |
| **Members see each other** | Members see each other's names, nothing more. |
| **Trusted contact** | See below. |

Turning off a protection asks you to confirm it is you.

## Trusted contact

The manager can name a member as **Trusted contact**, and choose under **Without you for** how long they must be away from Drime first: 30, 60, 90 (default) or 180 days. Using Drime on the web, in the apps or in the desktop app counts as being there.

![The Trusted contact section of the family settings](https://drime.cloud/media/01M5B57VENWNDMF6SNTZZP4X3H/d70c8dcf5086-web-family-trusted-contact.png)

After that time, the trusted contact can ask to take over:

1. You get an e-mail and have 7 days to say no with **Keep the family**. Coming back to Drime also cancels the request.
2. Without an answer, they become the manager and you stay a member.

Nobody's files move. Handing the family over clears the trusted contact. See [Hand the family over to another member](https://drime.cloud/support/family/hand-over-the-family).

## E-mails

Choose which e-mails the family sends: **When someone joins**, **When someone leaves** and **Storage alerts**.

## If it doesn't work

| Message | What to do |
| --- | --- |
| **Invitations are locked. Unlock them in the family settings first.** | Under Security, turn off **Lock invitations**. |