# Family storage and asking for more space

How a Drime Family shares storage: own space first, then the family storage. Set a limit per person, ask for more space, and storage alerts.

Updated: 2026-10-19  
Source: https://drime.cloud/support/family/family-storage

In a Drime Family, the family storage is the manager's plan storage, shared by everyone.

## How family storage works

- Each member keeps the storage of their own account, free or paid, and uses it first.
- Beyond it, they draw on the family storage, which everyone shares, the manager included.
- The manager or a co-manager can cap what each person draws.
- When storage runs out, nothing is deleted: adding files waits until there is room.

Only the manager sees what each person draws. Members don't see each other's usage.

In the Drive, the storage meter shows **Shared with your family** for the manager. For a member, it shows the family storage of the manager, and **See my family** opens the family page.

## Set a limit per person

1. In the family console, open **Storage**.

   ![The Storage page of the family console with Limits per person](https://drime.cloud/media/01M5B43425XDY96KJTR9V6D24D/a2369d1d9575-web-family-storage.png)

2. Under **Limits per person**, click **Set a limit** next to a person.

3. Choose the limit, then save.

   In **Family storage limit**: **No limit**, **Up to a limit** (then the amount) or **Own space only**.

   ![The Family storage limit dialog for a member](https://drime.cloud/media/01M5B57SRR5HQDW3YG93YPFPD8/4966934d15d5-web-family-storage-limit.png)

   **Storage limit saved** confirms it.

To give new members a limit from the start, set **Default limit for new members** in the family settings. Lowering a limit never deletes files: the person just cannot add more until they are under it.

## Ask for more space

If the manager gave you a limit, you can ask for more:

1. On your family page, under **Your storage**, click **Ask for more space**.

   **Your storage** shows your own space, what comes from the family and what is free.

2. Choose the amount and, optionally, add a word for the manager.

   ![The Ask for more space dialog filled in, before Send the request](https://drime.cloud/media/01M5B56Y6M8XK5GT2F1H07XAEZ/99f15c9ad698-web-family-ask-more-space.png)

3. Click **Send the request**.

   **Your request was sent** confirms it.

You can have one request at a time.

## Answer a request

The manager sees each request in the To do list of the Overview page: click **Set the limit**, then **Approve**, or click **Decline**.

## Storage alerts

- The manager is alerted when the family storage reaches 80, 95 and 100%.
- At 100%, members are also alerted in the app.
- From 80%, members see a bar asking them to ask the manager for more room or to free up space. When full, it says **Your storage is full**.

![A member's Drive with the family storage bar and See my family](https://drime.cloud/media/01M5B573RT8EKEZM6Y5MA6KNTJ/d3738e9dc249-web-family-drive-storage-banner.png)

To free up space, see [Check and free up storage](https://drime.cloud/support/drive/check-and-free-up-storage).

## If it doesn't work

| Message | Cause and fix |
| --- | --- |
| You've reached the limit the manager set for your family storage | You are at your limit. [Ask for more space](#ask) or free up space. |
| Your own space is full, and the manager has not opened the family storage to you | Your limit is Own space only. Ask the manager for more space. |
| Your family's shared storage is full. Ask the manager to free up space or upgrade | The whole family storage is used. Free up space or ask the manager. |
| **Your family's shared storage is full. Free up space or upgrade your plan.** | Shown to the manager. Free up space, or **Manage family storage** to review limits. |
| You already asked. The manager has not answered yet | One request at a time: wait for the answer. |