# Sign in with a passkey

Add a passkey to sign in to Drime with Face ID, Touch ID, Windows Hello or a security key. Your password stays available as a backup.

Updated: 2026-10-20  
Source: https://drime.cloud/support/security-and-privacy/passkeys

A passkey lets you sign in to Drime with what your device already uses to unlock: Face ID, Touch ID, Windows Hello, or a physical security key. You no longer type your password, and your password stays available as a backup.

## Add a passkey

1. At the top right, click your avatar, then **Settings**.

2. Click **Security**.

3. In **Passkeys**, click **Add a passkey**.

4. Follow your browser's or your device's prompt.

   Confirm with your face, your fingerprint, your PIN or your security key.

The message **Passkey added successfully.** confirms it. Each passkey then shows when it was **Last used**.

You can also add one from the prompt **Sign in faster next time**, which Drime shows after you sign in with your password if you have no passkey yet. Click **Add a passkey**, or **Not now** to skip.

![The Sign in faster next time prompt, with the Add a passkey and Not now buttons](https://drime.cloud/media/01M59FK49F0RMABH1TVKXC7RBG/ed25b96b4475-web-passkey-prompt.png)

## Sign in with a passkey

On the sign-in page, click **Sign in with a passkey** and confirm on your device. Your browser may also suggest your passkey as soon as you click in the email field.

If [two-factor authentication](https://drime.cloud/support/security-and-privacy/two-factor-authentication) is on, Drime still asks for your code after the passkey.

## Remove a passkey

In **Settings** \> **Security** \> **Passkeys**, click **Remove** next to the passkey. **Passkey removed.** confirms it. You can no longer sign in with that passkey, but your password and your other passkeys keep working.

Remove a passkey when you no longer use the device or the security key that holds it. With no passkey left, the panel shows **No passkeys registered yet.**

## If it doesn't work

| What you see | What to do |
| --- | --- |
| **Passkeys require a secure connection (HTTPS) and a supported browser.** | Your browser cannot create passkeys. Update it, or try another browser. |
| Your device does not show any prompt | Check that your device has Face ID, Touch ID, Windows Hello or a security key set up, then click **Add a passkey** again. |
| **Could not remove passkey.** | The passkey was not removed. Try again. |
| Drime asks for a code after the passkey | Two-factor authentication is on: enter the code from your authenticator app. See [Turn on two-factor authentication](https://drime.cloud/support/security-and-privacy/two-factor-authentication). |

## Next steps

- [Turn on two-factor authentication](https://drime.cloud/support/security-and-privacy/two-factor-authentication)
- [See and sign out your sessions and devices](https://drime.cloud/support/account-and-settings/sessions-and-devices)