# Turn on two-factor authentication

Protect your Drime account with a code from an authenticator app at each sign-in, and keep recovery codes in case you lose your phone.

Updated: 2026-10-20  
Source: https://drime.cloud/support/security-and-privacy/two-factor-authentication

With two-factor authentication, signing in to Drime needs your password and a 6-digit code from an authenticator app on your phone. Someone who learns your password still cannot get into your account.

You need an authenticator app, such as Google Authenticator or any app that reads a QR code and generates time-based codes.

Two-factor authentication is available on every plan, the free plan too.

## Turn it on

1. At the top right, click your avatar, then **Settings**.

2. Click **Security**.

3. In **Two factor authentication**, click **Enable**.

   If Drime asks for your password, enter it to continue.

4. Scan the QR code with your authenticator app.

   The panel now reads **Finish enabling two factor authentication.** If you cannot scan the code, type the key shown after **Setup key** in the app instead.

   ![The Two factor authentication panel with the QR code, the setup key and the Code field](https://drime.cloud/media/01M59FKETTREV4ZNX0Z987S6SZ/9925ce14a633-web-settings-security-2fa-qr.png)

5. In **Code**, enter the 6-digit code the app shows, then click **Confirm**.

6. Click **Download codes** or **Copy codes** to save your 8 recovery codes.

   Keep them somewhere safe, away from your phone.

7. Click **I have saved my recovery codes**.

The message **Two factor authentication is now enabled.** confirms it.

> **Important**
>
> The recovery codes are your way back into your account if you lose your phone. **These codes will not be shown again.** Store them in a password manager or print them, but not only on the phone that has your authenticator app.

## Sign in with two-factor authentication

After your password, Drime asks for an **Authentication code**: **Confirm access to your account by entering the authentication code from your authenticator app.** Open your authenticator app, enter the current code for Drime, then click **Continue**.

If you do not have your phone, click **Use a recovery code instead** and enter one of your recovery codes in **Recovery code**. Each recovery code works only once. To go back to the code of your app, click **Use authenticator code instead**.

After 5 wrong codes within a minute, wait a minute before you try again.

Signing in with a [passkey](https://drime.cloud/support/security-and-privacy/passkeys) does not skip this step: Drime still asks for your code after the passkey.

![The two-factor step of the sign-in page, with the Authentication code field and the link to use a recovery code instead](https://drime.cloud/media/01M5A9SKXJT0SCTMNPVPD4QXQJ/a0d2f5f8913f-web-login-2fa-step.png)

## Manage your recovery codes

In **Settings** \> **Security** \> **Two factor authentication**:

- **Show recovery codes** displays your current codes. Drime asks for your password first.
- **Regenerate recovery codes** creates a new set. The old codes stop working: save the new ones.

Regenerate them after you use some of them, or if you think someone saw them.

## Turn it off

In **Settings** \> **Security** \> **Two factor authentication**, click **Disable**. The message **Two factor authentication has been disabled.** confirms it.

## Workspaces that require it

A workspace owner can require two-factor authentication in the workspace's security settings. Members who have not turned it on are asked to enable it: Drime shows **Two-factor authentication required** before they can use the workspace. The owner can make exceptions for some members.

## If it doesn't work

| What you see | What to do |
| --- | --- |
| **Two factor authentication is already enabled on this account. Disable it first if you want to set it up again.** | Two-factor authentication is already on. To move it to a new phone, click **Disable**, then **Enable** again. |
| The code is refused at sign-in | Authenticator codes depend on your phone's clock: set its time automatically. After 5 wrong codes within a minute, wait a minute. |
| You no longer have your authenticator app | Use a recovery code, or see [I lost access to my two-factor codes](https://drime.cloud/support/security-and-privacy/lost-2fa-codes). |

## If you lose your phone

See [I lost access to my two-factor codes](https://drime.cloud/support/security-and-privacy/lost-2fa-codes).

## Next steps

- [Sign in with a passkey](https://drime.cloud/support/security-and-privacy/passkeys)
- [See and sign out your sessions and devices](https://drime.cloud/support/account-and-settings/sessions-and-devices)
- [I lost access to my two-factor codes](https://drime.cloud/support/security-and-privacy/lost-2fa-codes)