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Reimpostare una password dimenticata
Hai dimenticato la password di Drime? Richiedi un link di reimpostazione via e-mail, scegli una nuova password e scopri cosa fare se il link è scaduto.
Se hai dimenticato la password, Drime ti invia via e-mail un link per sceglierne una nuova.
#Reimpostare la password
Nella pagina di accesso, inserisci la tua e-mail, fai clic su Continua, poi su Password dimenticata?.
In Password dimenticata, inserisci il tuo indirizzo e-mail e fai clic su Continua.
Apri l'e-mail di Drime e fai clic sul link di reimpostazione.
Il link è valido per 60 minuti.
In Reimposta la password del tuo account, inserisci due volte la nuova password e conferma.
La tua password è stata reimpostata! lo conferma. Per la tua sicurezza, tutte le altre sessioni vengono disconnesse: accedi di nuovo sugli altri dispositivi.
#Se non funziona
Problema | Cosa fare |
|---|---|
Questo token di reimpostazione della password non è valido. | Il link è scaduto o è già stato usato. Richiedine uno nuovo. |
Non riusciamo a trovare un utente con quell'indirizzo e-mail. | Controlla l'indirizzo, oppure prova con gli altri indirizzi e-mail che usi. |
Nessuna e-mail ricevuta | Attendi qualche istante e controlla la cartella dello spam. Puoi richiedere un nuovo link dopo 60 secondi. |
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