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Redefinir uma senha esquecida
Esqueceu sua senha do Drime? Peça um link de redefinição por e-mail, escolha uma nova senha e veja o que fazer se o link tiver expirado.
Se você esqueceu sua senha, o Drime envia por e-mail um link para você escolher uma nova.
#Redefinir sua senha
Na página de login, digite seu e-mail, clique em Continuar e depois em Esqueceu sua senha?.
Em Esqueci a senha, digite seu endereço de e-mail e clique em Continuar.
Abra o e-mail do Drime e clique no link de redefinição.
O link vale por 60 minutos.
Em Redefina a senha da sua conta, digite a nova senha duas vezes e confirme.
Sua senha foi redefinida! confirma a alteração. Por segurança, todas as outras sessões são encerradas: entre novamente nos seus outros dispositivos.
#Se não funcionar
Problema | O que fazer |
|---|---|
Este token de redefinição de senha é inválido. | O link expirou ou já foi usado. Peça um novo. |
Não encontramos nenhum usuário com esse endereço de e-mail. | Confira o endereço ou tente os outros endereços de e-mail que você usa. |
O e-mail não chegou | Aguarde um pouco e verifique sua pasta de spam. Você pode pedir um novo link depois de 60 segundos. |
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