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Restablecer una contraseña olvidada
¿Has olvidado tu contraseña de Drime? Pide un enlace de restablecimiento por correo, elige una nueva y descubre qué hacer si el enlace ha caducado.
Si has olvidado tu contraseña, Drime te envía por correo electrónico un enlace para elegir una nueva.
#Restablecer tu contraseña
Al iniciar sesión, introduce tu correo, haz clic en Continuar y luego en ¿Olvidaste tu contraseña?.
En Contraseña olvidada, introduce tu dirección de correo electrónico y haz clic en Continuar.
Abre el correo de Drime y haz clic en el enlace de restablecimiento.
El enlace funciona durante 60 minutos.
En Restablece la contraseña de tu cuenta, introduce dos veces tu nueva contraseña y confirma.
¡Tu contraseña se ha restablecido! lo confirma. Por tu seguridad, se cierran todas las demás sesiones: vuelve a iniciar sesión en tus otros dispositivos.
#Si no funciona
Problema | Qué hacer |
|---|---|
Este token de restablecimiento de contraseña no es válido. | El enlace ha caducado o ya se ha usado. Solicita uno nuevo. |
No encontramos ningún usuario con esa dirección de correo electrónico. | Comprueba la dirección o prueba con las otras direcciones de correo que uses. |
No has recibido ningún correo | Espera un momento y revisa tu carpeta de spam. Puedes solicitar un enlace nuevo pasados 60 segundos. |
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