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Réinitialiser un mot de passe oublié
Mot de passe Drime oublié ? Demandez un lien de réinitialisation par e-mail, choisissez un nouveau mot de passe, et que faire si le lien a expiré.
Si vous avez oublié votre mot de passe, Drime vous envoie par e-mail un lien pour en choisir un nouveau.
#Réinitialiser votre mot de passe
Sur la page de connexion, saisissez votre e-mail, cliquez sur Continuer, puis sur Mot de passe oublié ?.
Sur Mot de passe oublié, saisissez votre adresse e-mail et cliquez sur Continuer.
Ouvrez l'e-mail de Drime et cliquez sur le lien de réinitialisation.
Il fonctionne pendant 60 minutes.
Sur Réinitialiser le mot de passe de votre compte, saisissez deux fois votre nouveau mot de passe et validez.
Votre mot de passe a été réinitialisé ! le confirme. Par sécurité, toutes vos autres sessions sont déconnectées : reconnectez-vous sur vos autres appareils.
#Si cela ne fonctionne pas
Problème | Que faire |
|---|---|
Ce jeton de réinitialisation du mot de passe est invalide. | Le lien a expiré ou a déjà servi. Demandez-en un nouveau. |
Nous ne trouvons aucun utilisateur avec cette adresse e-mail. | Vérifiez l'adresse, ou essayez vos autres adresses e-mail. |
Aucun e-mail reçu | Patientez un peu et regardez dans vos courriers indésirables. Vous pouvez redemander un lien après 60 secondes. |
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