Download files and folders

You can download any file or folder you have access to. Several items or a folder are downloaded as a ZIP archive.

#Download one or more items

1. Select the file, the folder or the items to download.

2. Right-click the selection and choose Download.

   You can also click Download in the selection bar, or press Ctrl + Alt + D (Cmd + Option + D on a Mac).

   

A single file downloads as it is. A folder downloads as a ZIP archive named after it, and several items as an archive named download- followed by a number (a timestamp).

#Large downloads

For a small selection, the ZIP archive starts downloading right away.

For a large selection, Drime first prepares the archive and shows its progress: Preparing your archive... followed by a percentage. When it is ready, Archive ready, your download is starting. appears and the download starts. A prepared archive stays available for 24 hours.

#Good to know

• Drime has no download quota and no bandwidth limit, on any plan.

• Files in the Trash can still be downloaded.

• In a shared file or folder, people with Can view access cannot download it.

#If the download fails

If you see The archive could not be built. Please try again., start the download again. If it fails again, try downloading smaller parts of the folder, then contact support if the problem persists.