Skip to content
Help Center

Categories

Search the Help CenterCtrl K
On this page

Share a file from your Vault

Create an end-to-end encrypted link to a Vault file, protect it with a password or an expiration date, and revoke it when you no longer want to share.

Updated Web

You can share a file from your Vault with a link. The file stays end-to-end encrypted: The decryption key lives in the link itself and never reaches our servers.

#Create a link

  1. Unlock your Vault.

    Vault must be unlocked to share: see Unlock and lock your Vault.

  2. Right-click the file, then choose Share.

    Share encrypted file opens.

    The Share encrypted file dialog of a Vault file, with Copy link

The link ends with the decryption key, after the # sign. Send the whole link: Anyone with this link can view.

#What the person you share with sees

The person opens the link in a browser. The file is decrypted in their browser.

A Vault file opened from its share link, decrypted in the browser

#Protect or change the link

Click Manage to open Link settings:

Link settings of a Vault share link with Password protection, Expiration, Allow download and Revoke and recreate
  • Password protection: Add an optional password. The person must enter it to open the file.

  • Expiration: Auto-revokes the link after the chosen date.

  • Allow download: Visitors can download the file. It is on by default.

  • Revoke and recreate: Issues a new public link URL. The previous URL stops working immediately; recipients will need the new one. New link created confirms it.

Click Save: Settings saved confirms it.

#Share with a QR code

Click Show QR to show a QR code for the link. Scan to open the encrypted link. The QR contains the decryption key, treat it as sensitive.

#Stop sharing

Click Revoke link. Link revoked confirms it: the link stops working.

#If it doesn't work

What you see

What to do

Vault must be unlocked to share

Unlock your Vault, then share again.

This file cannot be shared

It was added to your vault before the new sharing system. Re-upload it to enable sharing. Download the file, then upload it again to your Vault.

Could not create share link

The link was not created. Try again.

Could not update share link or Could not revoke share link

The change was not saved. Try again.

The person sees This link is password protected. Enter the password to continue.

Give them the password you set. Password is not valid means it was mistyped.

The person sees This share link has been revoked.

You revoked the link, or recreated it. Send them the new link.

The person sees This shared file has expired.

The expiration date has passed. Change it in Link settings, or create a new link.

The person sees This shared file is no longer available.

The file is no longer shared. Create a new link if you still want to share it.

The person sees Could not open shared file

Check that they received the whole link, including the part after #, which is the key.

#Next steps

Was this helpful?