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Upgrade or change your plan

Move from the free plan to a paid one, or switch between paid plans. Learn how the change is billed with a card or with PayPal.

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You can move from the free plan to a paid plan at any time, or switch from one paid plan to another. To compare what each plan includes, see Drime plans compared.

#Upgrade from the free plan

  1. Open the plans.

    Click Upgrade in your account menu (your avatar, top right), click Get more storage in the storage banner or in the storage summary of the sidebar, or open Settings > Billing and click See plans.

  2. Choose a plan and its billing period, monthly or annual.

  3. Pay by card or with PayPal.

    If you have a promotional code, enter it in Coupon code.

The message Subscription successful! confirms your new plan. In Settings > Billing, your plan then shows Renews on and the date of the next charge, and Drime emails you a payment receipt. See Find and download your invoices. VAT is added according to your billing country; businesses with a valid EU VAT number are reverse-charged.

#Switch to another paid plan

  1. At the top right, click your avatar, then Settings > Billing.

  2. In Plan, click Change plan.

  3. On Change your plan, choose a plan in Available plans, then click Continue.

    Your Current plan is marked in the list.

    The Change your plan dialog with the available plans
  4. On Confirm your new plan, check the plan after Changing to, then click Confirm.

#How the change is billed

  • With a card, the new plan applies right away. Moving to a higher plan charges a prorated amount for the rest of the current period today, and your next full charge is on the date shown before you confirm.

  • With PayPal, you are taken to PayPal to approve the change. Your plan switches as soon as you approve it there.

If you had cancelled your plan and it was due to end, confirming a new plan keeps your subscription active and it renews again.

#If it doesn't work

#At checkout

Message

What to do

Coupon is expired or no longer valid.

The code has expired or has been used up. Check its end date, or continue without it.

Coupon exists but is not applicable to this plan.

The code is for another plan. Choose the plan it was made for, or continue without it.

This plan is not available.

This plan cannot be bought from your account. Choose another plan, or contact Drime support.

#When the plan cannot be changed

Message

Why

A lifetime plan cannot be switched to another plan.

Lifetime plans cannot be changed from the app. See Lifetime plans and stacking.

This plan is not billed through a payment gateway. Subscribe to the new plan to switch.

Your plan was granted without a payment, for example with a code. Subscribe to the new plan directly.

The last payment failed. Update your payment method, then try again.

A payment for your current plan failed. Change your card, then change your plan again. See Payment methods and updating your card.

#Next steps

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