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Drime seems down or very slow

Drime does not load, shows a maintenance page or is very slow? Check the status page and announcements, then what to try when only you are affected.

Updated Web

Symptoms

  • Drime does not load, or loads very slowly.

  • A page shows Maintenance in progress, with "Drime is back shortly" and "We're running a short maintenance.".

  • Server Error appears. See Error messages and what to do.

Checks

  1. Open the Drime status page: https://status.drime.cloud. It shows incidents and planned maintenance.

  2. If you can sign in, look at the announcements at the bottom right of the app: information, warnings and maintenance notices appear there.

  3. The Drime team also posts about outages and maintenance on r/Drime.

How to fix it

#A maintenance or an incident is announced

Nothing to do on your side: wait until it ends, then reload the page. During a planned maintenance, the app shows the maintenance page, in English only.

The Drime maintenance page with Maintenance in progress

#Nothing is announced: only you seem affected

  1. Reload the page.

  2. Sign out, then sign in again.

  3. Try another browser, or a private window.

  4. Check your connection: open another website.

Still stuck?

If nothing is announced and the problem lasts, contact support with the time, the address of the page and any message you see.

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