Family settings and trusted contact

The General, Products, Security and E-mails settings of a Drime Family, and how a trusted contact can take over if the manager is away.

Updated October 22, 2026Web

Open the family console, then Settings. The manager and co-managers can change products and limits; the protections, the trusted contact and dissolving the family are the manager's.

#General

Setting	What it does
Family name	The name members see, also used in e-mails.
Invitation validity	How long invitations stay valid: 3, 7, 14 or 30 days.
Default limit for new members	The storage limit new members get. See Family storage and asking for more space.
Danger zone	Dissolve the family. See Dissolve a family.

#Products

Turn Vault, Sign, Send & Track, Pages and Whiteboards on or off for members, with Exceptions for specific members. The manager and co-managers always keep access, and nobody loses what they already made.

#Security

Setting	What it does
Require two-factor authentication	Only accounts with two-factor authentication on can accept an invitation. Members already in the family stay.
Lock invitations	Nobody can join, pending invitations included.
Confirm sensitive actions	Asks for your password, plus a code with two-factor authentication, for sensitive actions such as removing someone. Dissolving always asks.
Members see each other	Members see each other's names, nothing more.
Trusted contact	See below.

Turning off a protection asks you to confirm it is you.

#Trusted contact

The manager can name a member as Trusted contact, and choose under Without you for how long they must be away from Drime first: 30, 60, 90 (default) or 180 days. Using Drime on the web, in the apps or in the desktop app counts as being there.

After that time, the trusted contact can ask to take over:

You get an e-mail and have 7 days to say no with Keep the family. Coming back to Drime also cancels the request.
Without an answer, they become the manager and you stay a member.

Nobody's files move. Handing the family over clears the trusted contact. See Hand the family over to another member.

#E-mails

Choose which e-mails the family sends: When someone joins, When someone leaves and Storage alerts.

#If it doesn't work

Message	What to do
Invitations are locked. Unlock them in the family settings first.	Under Security, turn off Lock invitations.

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