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I didn't receive my verification code

The 6-digit code to verify your Drime account did not arrive, or it is refused? Check these points, then request a new code.

Updated Web

After signing up, Drime sends a 6-digit code to verify your email address. Until you enter it, Drime shows only the Verify your email page.

The Verify your email page: the code field, Next, the spam folder hint, Resend code and Logout

Symptoms

  • No email with the code arrived.

  • The code is refused: The code you entered is incorrect. or This code has expired. Please request a new one.

Checks

  1. Check your spam or junk folder. The email's subject starts with Your code is:.

  2. Check the address shown on the page: Enter the verification code we sent to …. If it is wrong, click Logout and sign up again with the right address.

  3. Make sure you use the latest code: each new request makes the previous code invalid.

How to fix it

#The code did not arrive or has expired

Click Resend code. A new code is sent and the previous one stops working. A code is valid for 30 minutes.

#The code is refused

Type the 6 digits of the latest email only. If you requested several codes, older ones no longer work.

#Too many tries

You can resend or enter a code 6 times per minute. Wait a minute, then try again.

Still stuck?

If no code arrives after a few minutes and a resend, write to contact@drime.cloud from the address you signed up with, and say that the verification code does not arrive.

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