What happens if I go over my storage or my plan ends

Mostly when your storage limit gets smaller:

• your paid plan ends after you cancelled it;

• you move to a smaller plan;

• your account goes back to the free plan.

A cancelled plan keeps its storage until the end of the period you already paid. Before you confirm a cancellation, Drime tells you if you would be over the limit: You would be … over the limit, so uploads stop until you free up space. Your files stay where they are, and nothing is deleted.

Anything that adds data to your storage: uploading, copying, extracting an archive and converting files. Drime then shows You have exhausted your allowed space of …. Delete some files or upgrade your plan.

You can still open, download, share and restore your files. Nothing is deleted because you are over your limit.

Bring your files back under your limit, or get more storage:

• empty the Trash: files in it still count;

• delete files you no longer need, or old versions of your files;

• upgrade to a larger plan (Upgrade).

See Check and free up storage space and Upgrade or change your plan.

In a workspace, files can count against the owner's storage. When it is full, members see The workspace owner's storage is full. New files can't be added to this workspace until the owner frees up space or upgrades their plan.

When someone sends you files through a file request and your storage is full, they see This upload can't be accepted right now. The recipient's storage is full. Let them know so they can free up space.