Read and export your tracking stats

Each tracked file has its own page in Send & Track, with its overall figures, the list of its visits and a funnel that shows how far readers go.

#Open the stats of a file

1. Open Tools > Send & Track.

   Tracked Files lists your tracked files with their number of Views and Downloads.

   

2. Click a file to open its page.

   

#The overall figures

At the top of the file's page:

Turn on Exclude team members to leave your own team's visits out of the figures.

#Each visitor, page by page

All Visitors lists each visit with its View Completion, its View Duration and the date it was Last Viewed. Open a visit to see:

• the Time spent per page, for PDFs;

• the Links clicked in the document;

• for a video, the Video watch timeline.

To know who your visitors are, make the link require an email to view. When the link asks visitors to accept your terms, Agreement accepted shows on their visit.

To tidy the list, Archive a visit; Show archived brings archived visits back.

#The conversion funnel

Conversion funnel shows how visitors progress from opening the document to downloading it. Click Edit funnel to choose its steps.

#Export a report

Click Export, on the Tracked Files list or on a file's page. Report exported confirms it.

#How far back you can look

On the free plan, the stats cover the last 3 months. Longer periods need a Starter plan or higher: Drime offers Upgrade to Starter when you choose one.

#If it doesn't work

#Next steps

• What is Send & Track?

• Track a file you share