Security & Privacy

Protect your account and understand how your data is stored and encrypted.

How Drime protects your dataHow Drime keeps your files safe, from the end-to-end encryption of the Vault to the protections around your account, and what each one covers.
Do a security checkup of your accountA short checklist to keep your Drime account safe: a strong password, two-factor authentication, passkeys, recovery codes, sessions and sign-in alerts.
Turn on two-factor authenticationProtect your Drime account with a code from an authenticator app at each sign-in, and keep recovery codes in case you lose your phone.
I think someone else is using my accountSomeone may have your password or access to your Drime account? Follow these steps in order to lock them out, check what changed and protect your account.
Recognize a fake Drime emailDrime emails you from no-reply@drime.cloud and contact@drime.cloud. Learn how to spot a fake Drime email, what to do if you clicked, and how to report it.
I got a new sign-in alertDrime emails you when your account is used from a new browser or system. Check whether it was you, and secure your account if it was not.
I lost access to my two-factor codesNew phone or deleted authenticator app? Sign in with a recovery code, set up two-factor authentication again, or contact Drime as a last resort.
Sign in with a passkeyAdd a passkey to sign in to Drime with Face ID, Touch ID, Windows Hello or a security key. Your password stays available as a backup.
Share files safelyGive each person only the access they need, protect your share links with a password, an expiry date or no downloads, and check regularly what you share.
Recover your files after ransomware or mass deletionRansomware encrypted your files, or many files were deleted or changed at once? Stop the damage, then restore them from the Trash and file versions.
Your data and GDPRYour GDPR rights at Drime, how to request access, correction, deletion or a copy of your personal data, and how long Drime takes to answer.
Why an account or link can be suspendedWhen Drime's terms allow it to suspend or close an account, or remove shared content, what you see then, and what you can do about it.
Report an abusive link or contentReport a Drime share link that contains spam, malware, copyrighted, illegal or inappropriate content. You do not need a Drime account to do it.