Set reminders and a deadline for a signature request

Drime Sign can remind your signers by email until they sign, and stop the request at a date you choose. You set both in the last step of a signature request, Review and send.

#Turn on automatic reminders

1. In the Review and send step, check that Automatic reminders is on.

   It is on by default.

2. In Reminder interval, choose how often a reminder goes out.

   The choices are Every day, Every 2 days, Every 3 days or Every week. The default is every 3 days.

3. Click Send.

#Who gets a reminder

• Reminders go by email to every signer who has not signed or declined yet.

• With a signing order, only the signer whose turn it is gets a reminder. See Choose the order in which people sign.

• Reminders stop when everyone has signed, when the request expires, or when a signer declines.

Each reminder is written to the request's audit trail.

#Set a deadline

In Review and send, pick a date in Deadline (optional). The date must be in the future.

When the deadline passes and the request is still pending:

• the request becomes Expired and moves to the Expired tab of your Sign dashboard;

• the signing link no longer works. Signers who open it see This signing link has expired.

#Set a default expiration for all your requests

If you often use the same deadline, set it once:

1. Go to Tools > Sign, then click Preferences.

2. On the General tab, under Default expiration, choose a Duration.

   The choices are None, or 7, 14, 30, 60, 90 or 180 days.

3. Click Save.

The default expiration applies to the requests you send without a deadline. A deadline set in Review and send always wins.

#Remind a signer now

1. In Tools > Sign, open the pending request.

2. Next to the signer, click Remind.

   Reminder sent confirms it. The signer receives a new email with their link.

Remind shows for a signer who has not signed yet, while the request is pending.

#If it doesn't work

#Next steps

• Follow and download signed documents

• Choose the order in which people sign

• Send a document for signature